Shipping policy

Shipping Policy

At Sunflower Soul Boutique, every order is carefully packaged and shipped with care. We strive to process and deliver your order as quickly as possible while maintaining the quality and attention to detail you deserve.

Processing Times

  • Ready-to-ship orders are typically processed within 2–4 business days.
  • Personalized, custom, or made-to-order items may require 5–7 business days for processing before shipment.
  • Processing times do not include weekends or holidays.

Shipping Rates & Methods

  • Shipping rates are calculated at checkout based on your location and order size.
  • We offer standard shipping within the United States.
  • Any available free shipping promotions will be clearly displayed at checkout.

Shipping Destinations

Currently, Sunflower Soul Boutique ships within the United States only.

Estimated Delivery Times

Once your order has shipped, most U.S. orders arrive within 3–7 business days.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Tracking Information

Once your order ships, you will receive a confirmation email containing your tracking information.

Please allow up to 24 hours for tracking updates to appear after receiving your shipment notification.

Incorrect Addresses

Customers are responsible for providing an accurate shipping address at checkout.

Sunflower Soul Boutique is not responsible for packages lost, delayed, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package appears lost, significantly delayed, or marked as delivered but cannot be located, please contact us at contactsunflowersoul@gmail.com.

While we cannot guarantee carrier delivery performance, we will gladly assist you in working with the shipping carrier to resolve the issue whenever possible.

Questions

If you have any questions regarding your order or shipping, please contact us at:

contactsunflowersoul@gmail.com