Sunflower Soul Boutique Return & Refund Policy
We want you to love every piece you order. If something isn’t quite right, please reach out and we’ll do our best to help.
Jewelry, Gifts & In-Stock Items
Returns are accepted within 14 days of delivery. Items must be unused, unworn, and in original condition with original packaging when possible.
Once approved, we offer store credit, an exchange, or a refund to your original payment method.
Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.
Custom & Final Sale Items
We’re unable to accept returns on custom, personalized, engraved, opened self-care items, or items marked Final Sale.
To Start a Return
Email us at contactsunflowersoul@gmail.com with your order number and the item you’d like to return. We’ll respond within 1–2 business days with next steps.
Thank you for supporting our small business. 🌻